SwiftPOS

The SwiftPOS handheld ordering solution can be on SwiftPOS from end sites or Quest sites that have a SwiftPOS terminal installed on the same network.

Swift Mobile has nearly all the functions of a fully blown touch screen terminal allowing the waiter to perform almost any function at the table. Even payments can be taken at the table and a cash drawer or virtual cash drawer such as a bum bag can be assigned to each Mobile device and operator. Split bills, table transfers, instructions, booking names, seat positions, full remote printing for kitchen, coffee's, receipts etc and much more is all on Swift Mobile out of the box. You have never seen a Mobile application quite like this one.

SwiftPos Mobile is ultra stable as no programme runs on the mobile device itself. The Mobile unit connects to the server via a Wireless Network. The application on each of the devices runs as a virtual application meaning the solution is stable and bulletproof and unable to be "fiddled with" by staff who like to have a play. There is nothing on the device itself and therefore nothing to go wrong.

 

A background on Mobile order taking in NZ

Not many POS products offer handhelds and to date they have been given a bad name due to unreliability caused by device length of life and connection issues. The common mistake made by suppliers and customers is to install low cost personal PDA devices and cheap wireless routers designed for the home office. Restaurants and Bars are harsh environments and over a short time the Mobile devices fail as they are simply not designed to be used in this way. Wireless networks designed for home and home office are well known to freeze, drop settings and require constant rebooting etc. Also only one of these routers is typically installed into a site, the wireless router works perfectly while the site is quiet but once it gets busy the connections to the devices fail and orders go missing. Radio waves can not penetrate water and people are mostly water. Once your establishment is filled with people your signal strength is drastically lowered and the integrity and robustness of your mobile ordering system is seriously compromised.

At ACR we understand wireless and Mobile technology. We know all the traps and what is required to create a reliable mobile solution that works no matter how busy you get.

We offer reliability and integrity by only providing mobile units that are specifically designed for mobile order taking, we even offer devices that have a three year break and replace warranty with three foot to concrete drop spec, meaning you can be sure to get at least three years of life from your devices not 3 months.

We install an Enterprise Class Wireless Switch with multiple radio ports. This means that your wireless is self repairing, will not drop off and you will never lose connectivity or be dropped off by interferences. It is the only way to install a Mobile solution for your establishment that will remain robust and reliable with the return on investment remaining true for many years.

Mobile solutions are a fantastic tool to lower staffing costs, improve efficiency, customer experience and flow of trade. However if this technology is not scoped and installed correctly and the wrong hardware is selected it will achieve the opposite. At ACR we know what we are doing and we know what is required to achieve success. We won't do it any other way.

If you've tried Mobile order taking with another system, loved it but had to give it up through frustration. Give us a call. We can show you how to use this technology reliably and succesfully because we do it properly and take no short cuts.